Privacy Policy

1. Introduction

PartGenAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered CAD design platform.

2. Information We Collect

Information You Provide

• Account information (email address, name)
• Design prompts and natural language inputs
• CAD files and designs you create or upload
• Communications with our support team

Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (features used, time spent)
• IP address and general location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process your design requests and generate CAD files
• Improve and optimize our AI models and Service
• Communicate with you about updates and support
• Analyze usage patterns and improve user experience
• Detect and prevent fraud or abuse

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers provided by Amazon Web Services (AWS) with encryption at rest and in transit.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us operate the Service (cloud hosting, analytics)
• AI Processing: Your design prompts are processed by AI services to generate CAD models
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@partgen.ai.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Design files and associated data may be retained to allow you continued access to your projects. You may request deletion of your data at any time.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@partgen.ai.